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Posted: Thursday, 3 November 2016, 1:17

Werkniveau : MBO
Werkervaring : Vanaf 1 jaar
Dienstverband : Vast contract
Uren per week : 33 - 40 uur
Artikelnummer : Ref: 466201636001

We are looking for a Customer Care Professional English for an international company located in Eindhoven.
Providing information about products to Customers. Providing support to customers, including end-users and re-sellers, primarily via telephone but also via generated web forms and email. Trouble shooting and problem solving with customers via telephone or e-mail. Achieving and maintaining service level targets. Escalating repairs to local workshops. Making appointments with logistic partners for returns. Effective use of the systems and tools available to Support Centre. Handling escalations which are customer generated. Contributing to overall team performance, including support and assistance of the team. Logging general inquiries and frequently asked questions.
Customer Care Professional experience.
Native English.

• Location: Eindhoven

• Post ID: 3742272 nederland is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017