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Posted: Thursday, 3 November 2016, 1:17

Contact:0402359259
Beschrijving:
Kenmerken
Werkniveau : MBO
Werkervaring : Vanaf 1 jaar
Dienstverband : Vast contract
Uren per week : 33 - 40 uur
Artikelnummer : Ref: 466201636001
Beschrijving

Bedrijfsomschrijving
We are looking for a Customer Care Professional English for an international company located in Eindhoven.
Functieomschrijving
Providing information about products to Customers. Providing support to customers, including end-users and re-sellers, primarily via telephone but also via generated web forms and email. Trouble shooting and problem solving with customers via telephone or e-mail. Achieving and maintaining service level targets. Escalating repairs to local workshops. Making appointments with logistic partners for returns. Effective use of the systems and tools available to Support Centre. Handling escalations which are customer generated. Contributing to overall team performance, including support and assistance of the team. Logging general inquiries and frequently asked questions.
Functie-eisen
Customer Care Professional experience.
Native English.

• Location: Eindhoven

• Post ID: 3742272 nederland
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